Understanding Retail Operations
Ideal for:
Those new or seeking employment in the retail industry.
Course content:
This qualification will provide you with a thorough understanding of retail operations.
Ideal for:
Those new or seeking employment in the retail industry.
Course content:
This qualification will provide you with a thorough understanding of retail operations.
- Different aspects of the retail industry
- Customer payments and the selling process
- How to provide good customer service
- Dealing with queries and complaints
- Basic retail law
- The importance of correct stock control